
What does Brett Davies Lawyers do?
Thank you for allowing me to tell you a few things about our law
firm. Our law firm began in 1994. Our research told us that some people
would rather go to the dentist than use a lawyer. Lawyers cause more pain
and cost the earth!
We try and make lawyer jokes obsolete by:
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only accepting instructions via your Accountant,
Adviser or Lawyer. We are not able to service your taxation needs
unless you are supported by the above.
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giving you a fixed quote where ever possible. We
seek to let you and your advisers know up front, in writing, all costs
before we proceed.
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leaving out the gobbledegook. We talk and write in
everyday language. We put our money where our mouth is. For many of
our documents, if you, or your adviser, can not understand any part of
the document - even after we have explained it - we do not expect you
to pay for that document.
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giving out our direct lines so that you don't have
to go through "protective" secretaries.
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having lawyers at your service 24 hours a day to
answer your and your adviser's needs.
Are we all things to all people?
We don't try to be all things to all people. I
have listed below what we do. If we don't work in a certain area
we will let you know of lawyers that do.
Anywhere in Australia - never walk alone
From Cairns to Melbourne, from Sydney to Perth
when we work with you the services of our entire law
firm become available to you and your clients. Solutions and
resolutions in:
We
are an Approved Quality Practice. This title is afforded to us by the Law
Society of Western Australia. To maintain accreditation under this
standard, we:
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Only accept work in those areas
where we have the experience and capacity to provide a totally
professional and efficient service
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Constantly research the areas of law in which we
work, seeking new opportunities for clients and ensuring our advice
remains up to date
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Conduct ongoing professional development of team
members, ensuring their technical and communication skills
continually improve and develop
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Have well developed systems that ensure that
clients needs are identified and fulfilled.
Brett Davies Lawyers is proud to announce its certification
to the International Customer Service
Standard. (ICSS: 99-2002)
Brett Davies Lawyers is the first law firm in Australia to receive this
prestigious recognition.
The Standard is awarded by the Customer Service Institute of Australia
to organisations that have been audited and comply with the highest
standards of customer service.