Succession planning can help your firm
to:
- Cultivate existing Staff as future
owners.
- Manage diversity by developing the
leadership potential of women and minorities.
- Shorten learning curves for future
leaders to meet a changing market.
- Increase commitment and loyalty.
- Shift from job progression to job
expansion.
- Start becoming a more learned
organization.
- Widen the scope of competencies for
your business.
- Create new roles to manage new
business and continually grow departments and services.
- Survive in a global marketing and
performance environment.
Getting started
Professional practice managers should
meet with the equity owners to
identify critical management positions, future vacancies in those position and managers with the potential to fill those vacancies.
Before you implement any succession
plan - identify real
issues in your firm by seeking feedback from partners on their attitudes
and expectations.
Implementation involves nine steps.
- Determine whether all partners are
committed.
- Obtain partners' commitment.
- Draft policy statement for review
by owners and board.
- Select senior management to oversee
the succession planning. The committee should represent all
departments and have authority to make decisions.
- Develop a proposal for review by
partners/managers. Include realistic goals you can accomplish the firm
year.
- Develop simple forms and
instructions.
- Identify training needs and develop
training programs.
- Launch the process.
- Evaluate and audit the process on a
regular basis.
What doesn't work
Mr Davies suggests that the following mistakes
can derail your succession plan.
- Keeping the plan a secret.
- Underestimating your in-house
talent.
- Being narrow-minded.
- Focusing only on hard skills.
- Failing to offer the right training
and development.
- Expecting prospects to identify
themselves as future leaders.
- Failing to hold owner accountable
for the planning.
- Considering only upward succession.
- Developing a one-size-fits-all
program.
Davies
outlines 5 main steps necessary to formulate a succession plan:
1
Develop a strong management team. Davies says that key managers need
to know all about the firm's services and the importance of client
relationships. Promising associates and junior partners need to understand
the meaning of ownership and the responsibilities that go along with that.
2
Make sound capital investments. "Invest in high-quality
equipment, machinery and personnel rather than draining the firm of its
financial assets every year," advises Davies.
3
Understand the firm's competitive advantages and disadvantages
(strong client retention rates, slow new client intake).
4
Work with an accountant to help determine the financial value of the
business.
5
Determine how to implement the succession plan. "Shares or
interest in the business can be given as 'gifts' or sold over a period of
time and life insurance can be used to provide liquidity for trauma
events, Total & Permanent Disability and death," says Davies.
6
Tax
issues must also be considered.
The
length of time it takes to implement a succession plan depends on the
complexity of the business and whether any conflicts exist. "In a
family firm, the principal may be unwilling to relinquish control,"
Davies points out. "When this happens, I try to explain that if the
individual wants a successful exit strategy and a comfortable retirement,
all of the important issues are addressed - and the sooner, the better."
In
the case of larger firms with two, three or more principal owners, the
succession plan can be as simple as a Business Succession Plan. "The
problem for larger organisations, in the absence of a plan, is that the
remaining principals must deal with an estate and heirs when one of them
dies," explains Davies.
"When
succession planning works, the principals liquidate their interests over a
period of time (or sometimes in a lump sum), and the business continues
and thrives," says Davies. "Failure to plan can result in
business failure or forced liquidation."
The
optimal time to create a succession plan varies with the type of business.
"If more than one owner is involved, the plan should be drafted when
the firm is created" advises Davies. "As the business grows, the
agreement should be reviewed and modified as appropriate. In the case of
one owner, it's best to wait until the business is established."
Owners
of both large and small firms should work on their succession plan with
outside advisers who specialise in business and corporate law. "Advisers
and Tax Lawyers who focus in these areas understand how businesses work,
how they survive and the measures that can be taken to help ensure that".
says Davies.